Mr Tire Auto Service Centers

03/31/25 by Faith Haley

Horrible. We went in for a serpentine belt, which was a horrible experience. Instead of fixing our car they broke it. The manager Brittney left for her daughter?s basketball game and forgot to communicate with us or her employees. After going 5 times with in 4 months. We spent more than $900, every time we left from their shop.. there was another issue. At one point our car stopped in the middle of the street in the main road. The first day we were there for the serpentine belt, the mechanic was aggressive and mad due to the belt not ?stretching correctly? (was banging on the car and cussing a storm) It took us about 6 hours for something that should have never took that long. Today we went back because once again they were the only people to go under the car or hood and fix it nobody else. We took it and she didn?t even communicate what was actually wrong instead just spitted out another number. You mean to tell me you?ve been working on our car and never checked it properly the first time. We took it today right after we left to another place and they let us know how much damage Mr.Tires was actually doing to the car. We will never be back again, save your money and check other shops. Once you bring it once they mess it up enough to make you believe the cars the problem but it?s actually them and the way they do and run things. Very disappointing to know our money went to a chop shop. They watch more movies in the shop than attend to customers that are serious and there to get the job done, & done correctly no reason someone should be in a car shop 4-5 times within 4 months and keep having to go back and when the commute distance from work and home which is 7 mins away in distance. Brittney has a horrible shop running and I hope nobody gets scammed the way we did. We would love to take this to court but it?s also not worth it, just took it to a shop that?s going to get it done and properly. We went to this other shop and they attended us perfectly showed us all the things that they messed up and not only that but gave us a quote that was cheaper than she was trying to get out of us for something that she didn?t look over correctly instead she said ?it?s probably just the censors.. cars like this are mainly made on sensors? come to find out ?all the work they were doing before in that area is where all the damage is now?. Save your money and find a better shop, or take someone who knows about cars with you. They definitely scammed us and got a pretty penny for it. If you touch and work under a car do the job right the first time.....Read More

03/29/25 by Kristin Idone

Thank you so much to Brittney who handled a scary problem on my Alfa Romero very quickly with a lot of knowledge and understanding. This business, and Brittney, deserve a huge thank you from the bottom of my heart. Nice customer service!!